Frequently Asked Questions
Most Trusted Cleaning Service serving Loudoun, Fairfax, Woodbridge, Arlington, Winchester and Warrenton, Northern Virginia

Can I trust your company? Are you insured and bonded?
 
Mustard Seed Cleaning Service, Inc., is trustworthy, reliable and dependable. We are licensed , insured and bonded.

Does someone need to be home when you clean?
If you are not going to be home, Mustard Seed Cleaning Service, Inc. needs to be provided with a key or a key must be left in a place our employees have easy access to.

How do I pay for your services?
Payment is due at the time of services. Mustard Seed Cleaning Service, Inc. accepts cash and/or checks.

What if something in the house gets damaged or broken?
If one of our employees accidentally breaks an item, a note will be left and our office manager will call you to find out the value of the item and you will be compensated.

How many people will be in the home to clean?
Our team consists of 2-3 individuals.

What services does your residential cleaning company provide?
Our routine cleaning services include the following: vacuuming, dusting, and cleaning of the kitchen and bathrooms. We also provide the following special services: carpet cleaning, window washing, etc.

 What are your hours?
Our hours of operation are Monday thru Friday 8am to 5pm.

Should I do anything before you arrive to clean?
Yes, we ask that our customer pick up toys, clothing and other household type items that will slow our employees down.

What do I do with my cat/dog?
Cats, dogs and other animals should be in a kennel, cage or other location where they will not get in the way of the cleaning team.

Didn’t see your question?
A representative from Mustard Seed Cleaning Service, Inc. will be happy to answer any questions you may have about green cleaning. Feel free to call us now!

Contact us today at 1.888.789.9835 for all your cleaning needs and spend time enjoying life! We are bonded and insured.